- Basic Salary: Up to £30,000 depending on experience
- Hours: 39 hours per week, Monday – Friday
- Saturday: Saturday mornings on a rota basis, paid at time and a half
- Contract: Full-time, Permanent
This is an excellent opportunity for someone with automotive parts experience to join an established main dealer, offering manufacturer training, career development and the opportunity to develop their knowledge of commercial vehicle parts.
You will play an important role in supporting both retail customers and workshop colleagues, handling parts enquiries, processing orders and helping to maximise departmental sales.
Key Responsibilities:
- Advise customers and workshop colleagues on parts, accessories and suitable alternatives.
- Handle parts enquiries, quotations and orders from initial contact through to fulfilment.
- Keep customers updated on stock availability, delivery times and backorders.
- Build customer relationships and identify opportunities to increase parts sales through upselling and cross-selling.
- Receive, check, store and pick stock accurately.
- Prepare parts for workshop jobs and prioritise urgent vehicle-off-road requirements.
- Maintain accurate stock records and assist with stock checks and audits.
- Handle returns, warranty claims and delivery discrepancies.
- Work towards departmental sales, profit and customer service targets.
- Maintain a safe, organised and efficient parts department.
- Previous experience in an automotive parts, dealership, motor factor or commercial vehicle environment.
- Knowledge of commercial vehicle parts and accessories, ideally.
- Strong customer service and communication skills.
- Good IT skills and experience using parts catalogues and stock management systems.
- Excellent organisation and attention to detail.
- A proactive, commercially aware approach.
- The ability to work effectively both independently and as part of a team.
- Up to £30,000 depending on experience
- 39-hour working week.
- Saturday morning overtime paid at time and a half.
- Full-time, permanent position.
- Manufacturer training and development programmes.
- Opportunity to progress through Mercedes-Benz parts training.
- Supportive working environment within an established commercial vehicle dealership.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job, let us help you find the one to take the first step towards your dream Motor Trade career.