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Service Advisor Job in Southampton

Hampshire
Southampton
Service Department, Car Dealership
£30000 - £38000 per annum
150830
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Service Advisor Opportunity for our clients Vehicle Dealership in Southampton, Hampshire.
  • Basic Salary up £30,000 Basic Salary
  • Additional on target earnings £38,500 +
  • Monday – Friday 08:00 – 18:00 (1 Hour lunch)
  • No weekends
  • Franchised Main Dealer - Exciting NEV Brand 
  • Long Service rewards
  • Company Car Option
Our client is a Multi-Site Dealership group with a larger presence within Hampshire and the Southwest covering established automotive brands, ranging from the strong volume performers to Prestige, Niche & High-End Vehicle. They pride themselves on delivering an outstanding customer service, their strong manufacturer relationships and ensuring they create a great experience for both employees and customers.

They are currently seeking a Service Advisor for their new Electric & Hybrid specialist brand. You will be working within a super modern purpose-built workshop, Service centre and showroom, with the latest equipment for a successful aftersales operation. We’ve worked with this group for over 15 years, they provide a fantastic company culture, a family-feel environment, with transparency in what they do and a fantastic talent and development nurturing programme.

What’s in it for you as a Vehicle Service Advisor?
  • A Competitive Basic Salary of up to £30,000 dependent on experience
  • A fantastic Bonus Structure of an OTE of £38,500
  • Monday to Friday 08:00 - 18.00 (with 1 hours for lunch)
  • No weekends
  • Company Car Option
  • A supportive Management Structure
  • 30 Days holiday inclusive on bank holidays.
  • Plus, your Birthday off work!
  • Long Service holiday entitlement
  • BEN Health & Wellbeing Services
  • Life Assurance up to 3 times your annual salary
  • Subsidised Manufacturer Car Purchase schemes for your family
  • Discounted MOT and servicing
  • Future Development Opportunities with a Large Group
Duties of a Service Advisor with our Client:
  • Attending to customers when dropping off and collecting their vehicles for service/repair.
  • Taking accurate notes of the customer's requests and communicating them to the workshop team.
  • Keeping customers updated during the day with the progress of their vehicle.
  • Costing and gaining permission for any additional work found.
  • Preparing and presenting the customer invoice and associated paperwork.
  • Giving a full explanation to the customer of the work undertaken.
  • Presenting service products such as service plans, extended warranties etc.
What our client expects of their Service Advisor:
  • IT literate
  • Customer focused.
  • Ability to upsell.
  • Excellent customer satisfaction skills
  • Confident communication skills
  • Ideally experience with CDK or Kerridge
  • Organisation skills and being able to manage customer appointments.
  • Full UK Driving Licence. – Preferably Clean
  • Service Advisor experience but solely Parts Advisor experience considered
This vacancy is based in Southampton, Hampshire and our Client is ideally looking for motor trade experienced individuals. We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.

Contact Kinga Csipetics, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire, today to discover more about this fantastic opportunity.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.
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