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Parts Advisor Job in Guildford

Surrey
Guildford
Service Department, Independent Garage
£40000 per annum
150922
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Service Advisor / Parts Advisor / Office Manager Required in Guildford for Family Run Service Centre!
  • Pay: £35,000 - £40,000 Basic DOE
  • Hours: 8am - 5pm Monday - Friday - no weekends! 
A busy, family-run service centre near Guildford is seeking a knowledgeable and customer-focused Service Advisor / Parts Advisor / Office Manager to join its office team. This is an excellent opportunity for someone with motor factor, automotive parts or dealership experience to support customers, identify the correct parts and help the workshop operate efficiently.

Benefits:
  • Salary of £35,000 to £40,000 basic, depending on experience
  • Monday to Friday working hours
  • Choice of 7.00am to 4.00pm or 8.00am to 5.00pm shifts
  • No weekend working
  • Opportunity to join a friendly, family-run automotive business
  • A varied role combining customer service, parts knowledge and workshop support
Duties:
  • Supporting the existing Service Advisor with day-to-day office and customer service responsibilities
  • Answering telephone enquiries, responding to emails and assisting walk-in customers
  • Identifying vehicle parts from job requirements, MOT advisories and customer descriptions
  • Pricing repair and maintenance work accurately
  • Ordering the correct parts and liaising with suppliers
  • Advising customers on recommended repairs and identifying appropriate upselling opportunities
  • Supporting the workshop team by monitoring job progress and helping ensure work is completed efficiently
  • Using the company’s parts and workshop management systems, with training provided where required
  • Building strong relationships with customers, technicians and colleagues
Requirements:
  • Previous experience as a Service Advisor, Parts Advisor, Motor Factor or similar automotive customer service role
  • Strong knowledge of vehicle components, including items such as track rod ends, drop links, ball joints, brake discs and brake pads
  • Confidence identifying parts and understanding MOT failures and advisories
  • Experience using a motor factor or automotive parts system
  • Excellent telephone, email and face-to-face customer service skills
  • A commercially minded approach, with the confidence to recommend additional work where appropriate
  • Good organisational skills and the ability to manage a busy office environment
  • A proactive, dependable attitude and the ability to work effectively alongside the existing team
This Service Advisor / Parts Advisor / Office Manager position would suit an experienced automotive parts or service professional who is ready to take on a key role supporting customers, the workshop and the wider business. Find out more today about this excellent opportunity near Guildford.

Contact Alex Perrin, Automotive Recruitment Specialist at Perfect Placement covering Guildford and Surrey, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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