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Service Advisor

  • Location:

    Bath, Somerset

  • Sector:

    Car Dealership

  • Job type:

    Permanent

  • Salary:

    Up to £25000 per annum

  • Contact:

    Ryan Gilbertson

  • Contact email:

    ryan@perfectplacement.co.uk

  • Job ref:

    93168

  • Published:

    20 days ago

  • Expiry date:

    2020-04-28

  • Start date:

    ASAP

Service / Bookings Advisor Required in Bath

  • £25k OTE
  • Prestige Brand!

As an Automotive Service / Bookings Advisor you'll be taking bookings and enquiries from our customers and contacting existing customers by telephone at our clients brilliant premises in Bath.

The Service Advisor job is to turn enquiries/prospects into bookings. Your working day is spent on the phone making outgoing and receiving inbound calls.

During each phone call, the Service Advisor is likely to:

  • Check the customer details and update the records.
  • Identify the customers' requirements and take the booking.
  • Look for opportunities to add value to the customer booking.
  • Reinforce the manufacturer brand and the advantages of booking with their franchise dealer.
  • Build rapport with the customer to ensure they return.
  • Make customer satisfaction calls.
  • Enter your notes into a computer including follow up dates.

This Service Advisor is fast paced and intense, you will only have a short amount of time to build rapport with customers and explain the features and benefits of the product.

This is a full-time position, working hours 8am-6pm Monday to Friday with alternate Saturday mornings - 8am -1pm.

Motor trade customer service experience is preferred but not essential.

If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Bath please contact Ryan at Perfect Placement UK Ltd.

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.