- Basic Salary up to £32,000, OTE £38,000
- Monday - Friday 08:00am - 5:30pm
- 1 in 3 Saturdays 08:00am - 13:00pm
- Training and Development Opportunities – Electric Vehicle Specific Training
- Prestige Dealership
Our Client a privately owned dealer group, represents one of the most popular and forward-thinking brands within the automotive business, and as a group has been representing this brand for over 40s year across multiple dealerships across the Southeast.
As a Service Advisor, you'll be the first point of contact for our client's valued customers. You'll harness your exceptional customer service skills to assist customers with their vehicle servicing and repair needs. From booking appointments to providing accurate quotes, you'll be the go-to person for all things automotive maintenance.
The successful Service Advisor will ideally have experience within the motor trade, ideally within a service advisor or service bookings position. You’ll need to share the manufacturers and company ethos’ of understanding their customers are invested in the right vehicle and products for them, in a market that’s for luxury customers who care.
The ideal Service Advisor candidate will be a multi-tasker with excellent communication skills both verbal and written. To be successful, candidates should be professional, polite, and attentive whilst being accurate. You'll be self-motivated with a can-do attitude.
What’s in it for you as a Service Advisor?
- A Competitive Basic Salary of up to £32,000 – Negotiable on experience
- A fantastic Bonus Structure
- 08:00 - 17:30 Mon – Fri
- 1 in 3 Saturdays 08:00 - 13:00.
- Full Training and Development
- A supportive Management Structure
- Future Development Opportunities with a Large Group
- Assisting with running workshop control.
- Advising customers on how to solve a problem with their vehicle.
- Booking/scheduling vehicle services.
- Liaising with customers about any additional work required.
- Producing estimating time and costs associated with repairs for customers.
- Handling customer complaints and responding to customer requests.
- Proving progress reports for customer ensuring vehicle is tracked through the workshop.
- Liaison with other members of staff
- Previous motor trade experience within a Service Advisor role or similar is prefered.
- A good technical understanding and general knowledge of how Motor Vehicles work.
- Good communication skills
- Willingness to keep technical knowledge updated to provide the most efficient service possible.
- Confidence in processing payments,
- The ability to work on your own initiative and as part of a team,
- Confidence in problem solving.
- Full UK Driving Licence. – Preferably Clean
We will not send your CV to a job until we have spoken to you, so it is imperative that you provide a daytime contact number preferably your mobile number.
If you are interested in hearing more about this Service advisor, please do not hesitate to contact Lee Squire at Perfect Placement today.
At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK.