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Senior Service Advisor Job in Nottingham

Nottinghamshire
Nottingham
Service Department, Independent Garage
£30000 - £35000 per annum
140284
Senior Service Advisor – Nottingham 
  • Basic Salary: circa £30,000
  • OTE: Up to £35,000 with Bonus
  • Monday – Friday: 08:30 – 17:30
  • 1 in 2 Saturdays: 08:30 – 13:00
  • No Sundays or Bank Holidays
We’re recruiting for a Senior Service Advisor to join a busy and constantly growing autocentre group in Nottingham, working across a growing network of autocentres from their head office site. This is a great opportunity for someone with previous experience in a similar role who is confident in parts sourcing, customer liaison, and coordinating service operations from a central hub.

You'll be part of a friendly and supportive team, working in a fast-paced environment where communication and efficiency are key.

This company are known to promote from within, some of their current senior managers started out as Service Advisors themselves! This is a great opportunity to progress your career, in a comfortable, family run environment. 

What’s on offer:
  • Basic salary between £28,000 – £30,000
  • Bonus scheme with OTE up to £35,000
  • Company pension scheme
  • Staff discounts on servicing, MOTs, and repairs
  • Free on-site parking
  • Referral scheme and long-service rewards
  • Company social events
  • Supportive, inclusive work culture
  • No Sunday or bank holiday work
Key Responsibilities:
  • Accurately price work and source parts for multiple autocentre locations
  • Communicate with customers regarding vehicle inspections and recommended repairs
  • Gain customer approval and ensure work is processed efficiently
  • Liaise with suppliers and manage parts ordering and stock updates
  • Support workshop teams and managers by handling key admin tasks
  • Maintain compliance with company procedures and complete ongoing training
Ideal Candidate:
  • Previous experience in a Service Advisor role (minimum 2 years preferred)
  • Strong communication and organisational skills
  • Comfortable handling both inbound and outbound calls
  • Excellent computer literacy
  • Calm and confident in a busy working environment
  • Full driving licence preferred, but not essential
If you're an experienced Service Advisor looking to take the next step in a well-established, forward-thinking business, apply now or contact Lewis Fagen at Perfect Placement for a confidential discussion.

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