- Starting salary from £28,571 per annum (pending experience).
- £6,000+ additional annual bonus potential with some employees at our client earning over £12,000+ per annum.
- Monday to Friday 8:00am-6:00pm with Saturdays 8:30am-12:30pm on a rota, paid as overtime.
As a Vehicle Service Advisor, you will need to be:
- A confident relationship builder
- Able to influence and advise customers on minor technical issues with their vehicle
- Delivering a first-class service, as well as achieving the company objectives and targets
- You will greet customers in the Service Department and book their vehicles in for associated repair work
- Extensive liaison with the Workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
- Able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.
- Strong organisational skills, along with IT literacy (any experience with Pinewood Pinnacle is preferable), would be of high priority.
- Due to the nature of this role, recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be highly advantageous; however is non-essential provided you come from a strong customer service-oriented background and have a basic mechanical understanding of vehicles.
- Liaising with the vehicle manufacturer to authorise warranty repairs and having a general knowledge of warranty procedures would be advantageous, but is not essential.
- Starting salary from £28,571 per annum, pending experience.
- £6,000+ additional annual bonus potential with some Vehicle Service Advisors at our client earning over £12,000+ per annum.
- Overtime paid at time and a half rate.
- 22 days annual holiday allowance plus the 8 bank holidays.
- Workplace pension scheme.
- Various additional company benefits discussed upon application.
- Fantastic long-term career prospects with a large multi-site Car Dealer group, established throughout South West England and South Wales.
- Working hours from 8:00am-6:00pm Monday to Friday, with Saturdays 8:30am-12:30pm on a rota, paid as overtime.