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Service Advisor Job in Canterbury

Kent
Canterbury
Car Dealership, Service Department
£30000 - £36000 per annum
143267
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Service Advisor required in Canterbury, Kent
  • Basic Salary £30,000 + OTE £36,000
  • Monday – Friday 7:30/8:00 – 17:00/17:30
  • 1 in 8 Saturday mornings 8:00 – 13:00 (paid overtime)
  • No Sundays or Bank Holidays
  • Luxury automotive dealership – renowned for excellence and innovation
  • Supportive team environment with ongoing career development opportunities
Join our client’s prestigious dealership in Canterbury, Kent, as a Service Advisor — a pivotal role where exceptional customer service meets industry-leading brands to ensure every customer experience is smooth, professional, and memorable.

Our client is a well-established, family-run dealership that takes pride in delivering top-tier automotive care while fostering a welcoming, team-focused atmosphere. They believe in investing in their staff, supporting growth, and upholding a reputation built on quality and integrity.

What’s in it for you as a Service Advisor?
  • Basic Salary starting at £30,000, with a realistic OTE of £36,000
  • Monday to Friday shifts, starting at either 7:30 and 8:00 am, finishing at either 5:00 to 5:30 pm
  • Rotating Saturday mornings (one in eight), 8:00 am – 1:00 pm (paid overtime)
  • No Sunday or bank holiday work
  • Rewarding bonus and overtime potential based on performance
  • Friendly, long-standing team committed to your success
  • Excellent career progression within a recognised luxury brand
Your main responsibilities as a Service Advisor:
  • Welcome and assist customers, managing vehicle drop-offs and collections
  • Provide clear updates and technical explanations to customers regarding their service or repairs
  • Listen to customer needs and offer appropriate solutions, including upselling accessories or additional services
  • Prepare accurate estimates and invoices, ensuring transparency and customer satisfaction
  • Support the workshop team with scheduling and relevant information
  • Uphold the brand’s standards by promoting service plans, warranties, and relevant products
What we’re looking for in our ideal Service Advisor:
  • Customer-focused attitude with excellent communication skills
  • Past experience in a service advisory role, preferably within the automotive industry (training will be provided if needed)
  • Organised with the ability to handle multiple customer interactions efficiently
  • Confidence in managing challenging conversations with professionalism and tact
  • IT literate, with experience using automotive management software (training provided)
  • Full UK driving licence (preferably clean)
Nice to have:
  • Prior experience with dealership management systems like Kerridge or similar software
  • Background in customer service, sales, or parts advisory roles
This Service Advisor position is based in Canterbury, Kent, working at a modern, state-of-the-art showroom.
Our client is eager to receive applications from motivated motor trade professionals looking to develop their careers within a premium brand environment.

Interested in this exciting opportunity to join a respected luxury car dealership? Contact us today for more information! Let us help you take your automotive career to the next level with a reputable employer dedicated to your success.

If you are interested in hearing more about this Service Advisor job in the Canterbury area, please contact Martin Bane at Perfect Placement Today.
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