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Parts Advisor Job in Cannock

West Midlands
Cannock
Parts Department
£30000 - £35000 per annum
143464
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Parts Advisor required in Cannock, Staffordshire (Commutable areas)
  • Basic Salary up to £30,000 per year + Bonus
  • Monday – Friday, 08:30 – 17:00
  • Full-time, Permanent
Join Our Clients Growing Team!
Are you an experienced Parts Advisor looking for a new opportunity? Our client is expanding our Trade Sales Department and seeking a motivated, customer-focused individual to deliver exceptional service to our local garages and trade customers across Cannock and the surrounding areas.

Key Responsibilities as a Parts Advisor:
  • Assist customers in person, over the phone, and via email with their parts queries.
  • Identify correct parts based on customer descriptions, REG/VIN numbers, and requirements.
  • Provide accurate pricing and availability details.
  • Process and order parts from various manufacturers.
  • Track orders, manage delays, and source alternatives to ensure on-time delivery.
  • Resolve customer complaints regarding parts orders or stock issues professionally.
  • Develop and maintain strong relationships with customers through excellent service.
  • Prospect new business opportunities locally.
  • Complete all administrative tasks promptly, including customer records, payments, and invoicing.
  • Coordinate with delivery drivers and assist with route planning to optimize delivery schedules.
What We're Looking For in a Parts Advisor:
  • Minimum of 2 years’ experience as a Parts Advisor or similar role.
  • Confident using Electronic Parts Catalogues (EPCs).
  • Excellent communication skills (verbal and written).
  • Strong organizational skills with the ability to prioritize effectively.
  • Excellent telephone etiquette and customer service skills.
  • Familiarity with systems such as Kerridge, Keyloop, CDK, or Autoline is advantageous.
What's on offer for the Parts Advisor:
  • No evening or weekend work – work-life balance is our priority!
  • Competitive salary with bonus scheme.
  • Employee discount scheme.
  • 22 days holiday plus bank holidays.
  • Free onsite parking and company events.
  • Opportunity to develop your skills within a thriving team with exciting future plans.
If you're passionate about delivering excellent customer service and want to be part of a dynamic team, we want to hear from you! Apply today and take the next step in your Parts Advisor career. Please contact Archie Lawson at Perfect Placement UK Ltd today!

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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