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Aftersales Manager Job in Eastbourne

East Sussex
Eastbourne
Car Dealership, Management
£40000 - £60000 per annum
143770
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Automotive Aftersales Manager required for our client’s dealership in Eastbourne!
  • £40,000 Basic Salary + OTE £60,000+
  • Eastbourne, East Sussex
  • Franchised Dealership / Large Automotive Group
  • Monday – Friday, 08:00 – 17:30
Our client is a well-established automotive dealership group with a strong reputation for excellence and high performance across multiple sites. They are currently seeking an experienced Aftersales Manager or Automotive Service Manager to lead and optimise their busy service department. This is a fantastic opportunity to join a thriving team and make a significant impact within a reputable automotive business.

What’s in it for you as an Aftersales Manager?
  • Competitive basic salary (£40,000) with realistic OTE of £60,000+
  • Supportive management structure
  • Full training on systems & processes
  • Holidays: 25 days plus bank holidays
  • Company vehicle & fuel allowance
  • Death in service benefit & company pension scheme
  • Opportunities for future development within a large and successful group
Your role as Aftersales Manager with our Client:
  • Lead and manage the entire Aftersales team, including parts, service, and workshop staff
  • Oversee recruitment, staff development, and performance management
  • Set and achieve KPIs, exceeding brand standards and targets
  • Maximise workshop productivity and efficiency
  • Develop department plans and budgets to meet quarterly and annual objectives
  • Maintain financial and operational controls within the department
  • Monitor key KPIs and report performance accurately & timely
  • Ensure warranty procedures are followed correctly and recoveries are maximised
  • Handle customer queries and complaints promptly, maintaining high standards of customer satisfaction
What our Client expects from their Aftersales Manager:
  • A genuine passion for delivering outstanding customer service
  • Strong technical understanding of automotive aftersales processes
  • Proven success in managing a dealership’s Aftersales department
  • Leadership skills to motivate and inspire the team to exceed targets
  • Experience in budget development and monitoring
  • Excellent organisation and communication skills
  • Driving licence and the ability to travel as required
The ideal candidate:
  • Will live within or be able to travel efficiently to Eastbourne
  • Has relevant automotive sector experience, preferably in a main dealer environment
  • Is self-motivated, proactive, and results-driven
Ready to take your automotive management career to the next level? Apply now to join a thriving dealership in Eastbourne and become a vital part of their success story! Contact Martin Bane today for a confidential chat and take the first step towards an exciting new opportunity.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!!
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