Exciting opportunity for a Service Advisor in Epsom, Surrey – earn a highly competitive package with bonus potential. Our client, a reputable and established car dealership, is seeking a skilled Service Advisor to join their dedicated team. This is your chance to work within a thriving automotive environment where your expertise and customer service skills will be valued.
Benefits of this Service Advisor role:
- Competitive basic salary between £30,000 and £32,000
- Achievable OTE up to £40,000 with bonus opportunities
- Monday to Friday working hours from 8am to 6pm
- Supportive and friendly working environment
- Opportunities for uncapped commissions based on upselling and customer satisfaction
- Car dealership with a strong reputation for quality service
- Potential career progression to senior Service Advisor role in the future
- Managing customer vehicle Job Cards and scheduling service appointments
- Liaising with the workshop to ensure service jobs are completed efficiently and on time
- Interpreting customer concerns and relaying the information accurately to Vehicle Technicians
- Communicating with customers about additional work required and estimates
- Handling customer bookings and greeting clients professionally
- Managing customer complaints and queries with empathy
- Monitoring vehicles through the workshop process
- Collaborating with the sales team for effective job prioritisation
- Previous experience in a service or parts advisor role within the motor trade
- Strong communication and customer service skills
- Knowledge of dealer management systems such as Kerridge or Keyloop is beneficial but can be taught
- Proactive, personable, and capable of working well within a team
- Female candidates are encouraged to apply due to team dynamics and the importance of empathy and customer care
- If you are a dedicated Service Advisor with a passion for delivering outstanding customer experiences, we want to hear from you. Contact us today to find out more about this fantastic role in Epsom, Surrey, and take the next step in your automotive career.
At Perfect Placement our team of Automotive Recruitment Consultants share a passion for connecting talented candidates with top automotive roles. If you are looking to advance your career and want to explore more Motor Trade opportunities across the UK, get in touch with us today.