Pay: £36k Basic + £10k OTE
Hours: 8am - 6pm Monday - Friday with Saturday mornings on a rota
Are you an experienced automotive professional looking to take the next step in your career? We are seeking a dedicated Aftersales Quality Control Manager to join a reputable dealership in Weybridge, Surrey. This is a fantastic opportunity to work within a premium brand, providing technical support and quality assurance across service, workshop, and warranty departments.
As the Aftersales Quality Control Manager, you will play a pivotal role in maintaining high standards of repair quality, supporting technicians with technical guidance, and ensuring warranty compliance. Your expertise will help optimise workshop productivity, promote right-first-time repairs, and enhance customer satisfaction.
Benefits:
- Competitive salary of circa £46,000 per annum (including £36,000 basic salary plus £10,000 OTE)
- Working hours are 8am to 6pm, Monday to Friday
- Saturday mornings on a rotational basis (once every 6 weeks)
- Opportunity to work with a prestigious automotive brand
- Supportive and professional working environment
- Ongoing training and development opportunities
- Providing technical support and guidance to workshop technicians
- Managing repair progression and system updates to ensure efficiency
- Conducting thorough quality control checks on completed repairs
- Gathering warranty evidence and ensuring warranty standards are met
- Assisting with parts management to facilitate right-first-time repairs
- Managing Service Quality tasks, including job and warranty preparation
- Supervising workshop process adherence and process development
- Handling customer pre-calls and technical discussions to ensure customer satisfaction
- Prior experience as a Vehicle Technician or Warranty Manager is highly preferred
- Strong technical knowledge of dealership systems and processes
- Excellent communication skills and attention to detail
- Ability to work effectively within a team and under pressure
- Demonstrable commitment to high-quality work and customer service
- Relevant workshop or warranty management experience in a similar environment
Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Weybridge and Surrey today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.