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Workshop Controller Job in Stoke-on-Trent

Staffordshire
Stoke-on-Trent
Car Dealership, Service Department
£36000 - £40000 per annum
147617
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Workshop Controller - Main Dealership - Stoke
  • £36,000 Basic Salary
  • Plus Bonus
  • Working hours are Monday to Friday, 8am - 6pm, plus Saturday mornings on a rota
  • Main Dealer in Stoke with a fantastic Franchise
  • Great progression opportunity to work for a leading company with fantastic benefits
Are you an experienced Workshop Controller seeking a new challenge within a reputable dealership? Our client, a leading name in the automotive industry in Stoke-on-Trent, is looking to recruit a highly skilled Workshop Controller to join their busy team. This is an excellent opportunity to progress your career in a professional environment that values expertise and customer satisfaction. If you have a proven track record in workshop management and are ready to take on a dynamic role, this vacancy for a Workshop Controller could be the perfect fit for you.

Benefits:
  • Competitive basic salary of £36,000 with bonus opportunities, OTE up to £40,000
  • Monday to Friday working hours from 8am to 6pm, with Saturdays on a rota basis
  • Ongoing brand-specific training and development opportunities
  • Supportive management team dedicated to your professional growth
  • Modern, well-equipped workshop environment
  • Opportunity to work with a reputable and forward-thinking dealership
Duties:
  • Supervise and motivate a team of technicians and apprentices to meet daily targets
  • Review and prioritise the workload proactively to ensure efficient workflow
  • Assist the Service Manager in achieving departmental profitability and customer retention goals
  • Maintain high standards of customer satisfaction through quality checks and effective communication
  • Ensure compliance with company policies, DVSA regulations, health and safety standards, and OEM policies
  • Coordinate workshop activities and schedule work to meet customer needs and workshop targets
  • Support technicians during repairs, offering technical guidance, and producing technical reports when necessary
  • Maintain relationships with vehicle manufacturers to ensure high standards are upheld within the workshop
  • Implement best practices to promote high-quality service and efficiency in the workshop setting
Requirements:
  • Proven experience in a Workshop Controller position or similar role within a dealership environment
  • Strong leadership and team management skills
  • Good organisational skills and the ability to manage multiple priorities
  • Knowledge of industry standards and health and safety regulations
  • Excellent communication skills at all levels
  • A technically competent individual with an understanding of modern vehicle repair processes
  • A customer-focused approach with a drive to deliver outstanding service
Contact Consultant Matt Cross, Automotive Recruitment Specialist at Perfect Placement covering Stoke On Trent and Staffordshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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