- Vehicle Service Manager - North Wiltshire Region.
- Salary: Around £40,000 per annum with a bonus scheme providing an uncapped earning potential of around £60,000+ per annum.
- Hours: 8:00am-6:00pm Monday to Friday with Saturdays on a rota (8:00am-12:00pm).
- Benefits: Company car, enhanced annual leave, manufacturer training, staff purchase discounts, and a chance to work with a car brand offering a varied product range and a focus on developing new electric models.
A not-to-miss opportunity has become available for a Service Manager at our client's franchise approved car dealership in the North Wiltshire region.
Reporting to the General Manager, your key responsibilities will include:
- Ensuring budget targets are achieved.
- Managing a team of Vehicle Technicians, Workshop Controllers, Warranty Administrators and Service Advisors, ensuring all staff have a development and training schedule and that they are all trained on service and customer-facing systems to a competent level.
- Carrying out daily audit checks on job cards, ensuring accuracy of all information, reporting and resolving any issues.
- Ensuring KPI’s are achieved.
- Maintaining a high level of efficiency in ensuring all response times to bookings, calls, return calls, authority requests, paperwork requests and any element of the daily role that requires work to be completed to an internal or external deadline.
- Ensuring all warranty claims are registered and followed up for payment.
- Carrying out weekly/monthly performance reviews and departmental meetings.
- Understand budgets and monthly accounts.
The successful candidate will live within a reasonable commuting distance of the North Wiltshire region and have strong recent or current experience working as a Service or Aftersales Manager within a medium to large franchise-approved car dealership. You will need to be effective in managing and supporting colleagues and have the drive and determination to maintain policies that constantly improve customer satisfaction and our client's reputation. You will need to be IT literate and have a UK driving license with minimal points.
What's in it for you? For your hard work as a Service Manager, our client is offering:
- Starting basic salary around £40,000 per annum, pending experience.
- Uncapped and realistic on-target-earnings of £60,000+ per annum based on departmental performance.
- Personal company car.
- 23 days annual leave plus bank holidays (any bank holidays worked, you gain a day off in lieu to compensate for it).
- Full manufacturer-approved training.
- Various company benefits, including state-of-the-art working facilities, staff purchase discounts, and a pension scheme.
- Fantastic long-term career prospects with a multi-award-winning business and a car brand offering a varied product range that is focused on developing new electric models.
- Working hours from 8:00am-6:00pm Monday to Friday, with Saturdays on a rota (8:00am-12:00pm).
Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Wiltshire and the surrounding region, today to discover more about this fantastic opportunity.