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Service Advisor Job in Woking

Surrey
Woking
Service Department, Independent Garage
£40000 per annum
148789
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Service Advisor Required for Family Run Service Centre
Pay: £34,000 - £40,000 DOE
Hours: 8am - 5.30pm Monday - Friday 

We are currently seeking a skilled and experienced Service Advisor to join a well-established, family-run service centre located in Woking. This is a fantastic opportunity for a motivated professional to become an integral part of a respected business known for delivering high-quality customer service and expert vehicle care. The successful candidate will act as the vital link between customers and the workshop, ensuring outstanding service experiences are consistently achieved.

Benefits

  • Competitive salary of £34,000 to £40,000 per annum depending on experience and ability
  • Monday to Friday working hours with no weekends required
  • Company pension scheme and sick pay scheme
  • 21 days annual leave plus bank holidays
  • Modern facilities and equipment including advanced diagnostic technology
  • Ongoing training and development opportunities
  • Long-term career prospects within a growing family business
Duties

  • Greeting and assisting customers at reception with a friendly, professional approach
  • Booking customer vehicles into the workshop and managing workshop diary using bespoke customer IT systems
  • Discussing vehicle concerns and repair options with customers
  • Preparing accurate estimates and obtaining customer approval before work commences
  • Liaising with technicians to monitor vehicle progress and ensure timely completion
  • Managing workshop workflow and updating customers throughout the repair process
  • Ordering parts and managing warranty claims and returned parts
  • Preparing invoices and processing payments accurately
  • Arranging loan vehicles and supporting customer satisfaction
  • Identifying additional maintenance opportunities and supporting business growth
Requirements

  • Proven experience as a Service Advisor or similar role within the automotive trade is preferred but not essential
  • Excellent customer service and communication skills
  • Organised, detail-oriented with strong problem-solving abilities
  • Ability to work efficiently in a busy environment under pressure
  • Comfortable with computer systems and workshop management software 
  • Reliable with a positive attitude and a professional approach
  • A proactive team player eager to develop their career within the automotive industry
If you are passionate about providing exceptional customer service and wish to further your career as a Service Advisor, we encourage you to find out more about this excellent opportunity.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Woking and Surrey today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.


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