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Service Advisor Job in Bournemouth

Dorset
Bournemouth
Car Dealership
£31000 - £40000 per annum
149314
Apply
Are you an experienced Service Advisor looking for a new opportunity within a premium dealership in Bournemouth? Our client, a well-regarded prestige car retailer, is seeking an enthusiastic and customer-focused Service Advisor to join their team. This is an excellent chance to develop your career within a supportive and successful automotive group.

Benefits:
  • Competitive basic salary of up to £31,000 plus an achievable OTE of £40,000
  • Monday - Friday working hours, Saturday on a rota
  • 33 days of annual leave including bank holidays to enjoy time off
  • Exclusive retail discounts on new and used cars, as well as servicing offers
  • Access to a comprehensive pension scheme for your future security
  • Industry-leading family-friendly policies to support your work-life balance
  • Many other employee benefits
  • Opportunities for ongoing training and professional development
  • Flexibility in working arrangements to suit your needs
Duties:
  • Greet customers warmly and professionally, acting as the main point of contact during the vehicle’s service or repair
  • Keep customers updated on the progress of their vehicle repairs, maintaining transparency and trust
  • Develop product knowledge through manufacturer-led training to offer expert advice
  • Promote additional services and repairs recommended by technicians to maximise workshop revenue
  • Manage appointment scheduling efficiently and accurately
  • Conduct pre-appointment calls to confirm bookings and address customer queries
  • Maintain detailed and accurate customer records within the dealership’s systems
  • Deliver exceptional customer service experiences that build loyalty and repeat business
Requirements:
  • Proven experience in a Service Advisor or other role within the automotive industry
  • Excellent communication skills, capable of engaging confidently with customers and colleagues
  • Strong customer service ethic with a tailored, professional approach
  • Ability to identify customer needs and upselling opportunities
  • Effective time management skills, able to work efficiently under pressure
  • Previous experience working in a target-driven environment
  • Holds a valid UK driving licence
Contact Tom Wharton, Automotive Recruitment Specialist at Perfect Placement covering Bournemouth and Dorset, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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