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Service Advisor Job in Stafford

Staffordshire
Stafford
Service Department, Independent Garage
£32000 - £38000 per annum
150759
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Service Advisor - Rugeley
  • Salary: £32,000 basic (more available for individuals with relevant experience)
  • Hours: Monday–Friday, 8:00am–6:00pm
  • Weekends: No weekend working!
  • Training: Full training and ongoing development provided.
Are you a confident, outgoing people person with sales or customer service experience? Perhaps you're currently working in sales administration, sales support, customer service or a customer-facing sales role and feel ready for something different?

We're looking for someone with the right attitude, personality and ambition to join a growing, highly regarded independent automotive business specialising in prestige, performance and electric vehicles.

You don't necessarily need previous Service Advisor experience. What matters most is your ability to communicate, build relationships and deliver a fantastic customer experience.

We're looking for someone who is:
  • Naturally confident, friendly and approachable, with a great personality.
  • Hungry to succeed, motivated and keen to learn.
  • Comfortable speaking with customers and building relationships.
  • Organised, proactive and able to manage different priorities.
  • Commercially aware, with an understanding of sales and customer satisfaction.
  • A positive team player who brings energy and enthusiasm to the workplace.
What Will You Be Doing? You'll be at the heart of the customer experience, helping to manage the relationship between customers and the workshop.

Your responsibilities will include:
  • Handling customer enquiries and arranging service, repair and MOT bookings.
  • Building rapport with customers and understanding their requirements.
  • Keeping customers updated throughout the repair process.
  • Preparing estimates, job cards and repair quotations.
  • Liaising with technicians and parts suppliers.
  • Discussing additional work and helping to maximise sales opportunities.
  • Processing invoices, payments and general administration.
  • Ensuring every customer receives a professional and positive experience.
What Experience Are We Looking For?We're open-minded about your background!
You could currently be working as a:
  • Sales Administrator
  • Sales Coordinator
  • Customer Service Advisor
  • Sales Support Executive
  • Internal Sales Executive
  • Customer Account Manager
  • Retail Sales Consultant.
What we're really interested in is someone with:
  • Some previous sales, administration or customer-facing experience.
  • Excellent communication and interpersonal skills.
  • A positive, outgoing and engaging personality.
  • Good IT and organisational skills.
  • A genuine desire to develop, learn and build a career.
  • A full UK driving licence.
What's On Offer?
  • £32,000 basic salary, with flexibility for the right individual.
  • Monday–Friday working hours, 8am–6pm.
  • No weekend working!
  • Full training on automotive systems, processes and products.
  • Work within a modern, well-equipped facility.
  • A friendly and supportive team.
  • Genuine opportunities for career progression.
  • Employee discounts.
This is a fantastic opportunity for someone looking to take the next step in their career and move into the automotive industry.
Attitude, personality and ambition are just as important as experience.

Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stafford and Staffordshire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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