This is an excellent opportunity for someone with motor trade experience who enjoys working with customers, thrives in a fast-paced environment, and takes pride in delivering outstanding service. As the link between our customers and workshop team, you will play a key role in ensuring every customer receives a professional and positive experience from start to finish.
You will be joining a well-established dealership group that values its people and invests in their development. Full manufacturer training will be provided to support your continued growth and career progression.
Working Hours
- Monday to Friday: 07:30 – 17:00.
- Alternate Saturdays: 08:00 – 13:00 (paid in addition to salary).
Key Responsibilities
- Welcome customers and manage service enquiries in person, by telephone and email.
- Book vehicle services, repairs and MOTs.
- Liaise with technicians and communicate vehicle progress to customers.
- Prepare estimates and explain completed work and associated costs.
- Ensure all customer and vehicle records are maintained accurately.
- Identify opportunities for additional products and services where appropriate.
- Support the team in delivering exceptional levels of customer satisfaction.
- Previous motor trade experience is essential.
- Service Advisor experience would be advantageous.
- Excellent communication and customer service skills.
- Strong organisational and administrative abilities.
- Ability to manage multiple priorities in a busy dealership environment.
- A positive, professional and customer-focused approach.
- Good IT skills and experience using dealership or booking systems.
- Competitive salary.
- Monthly performance bonus.
- Full manufacturer training and ongoing development.
- Career progression opportunities within a successful and growing dealer group.
- A friendly, supportive and professional working environment.
- Employee benefits package.
Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Canterbury and Kent, today to discover more about this fantastic Service Advisor opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.