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Aftersales Advisor Job in Kingston Upon Thames

Surrey
Kingston Upon Thames
Service Department, Car Dealership
£33000 - £37000 per annum
150801
Aftersales Advisor Required in Kingston upon Thames for Car Dealership
Pay: Up to £33k Basic + Bonus based on departmental profit
Hours: 8am - 6pm Monday - Friday with Saturdays on a rota  We are recruiting an Aftersales Advisor to join a busy car dealership in Kingston upon Thames, Surrey. This is an excellent opportunity for an experienced automotive professional with service or parts knowledge to develop their career within a customer-focused aftersales department.

Benefits

  • Basic salary of up to £33,000, depending on experience
  • Bonus based on departmental profit
  • OTE of up to £37,000
  • Monday to Friday working hours, 8.00am to 6.00pm
  • Saturdays on a rota
  • Opportunity to join an established automotive aftersales team
  • Varied role combining service and parts advisory responsibilities
Duties

  • As an Aftersales Advisor, you will welcome customers and provide professional support throughout their vehicle ownership experience
  • Booking vehicles into the workshop and arranging service, maintenance and repair work
  • Advising customers on recommended work, costs and timescales
  • Preparing accurate estimates and keeping customers updated throughout the repair process
  • Liaising with technicians, parts suppliers and internal departments to ensure work is completed efficiently
  • Identifying additional work requirements and explaining these clearly to customers
  • Supporting parts-related enquiries and ensuring the correct components are available when required
  • Maintaining accurate records and delivering a high standard of customer service
Requirements

  • Previous experience as an Aftersales Advisor, Service Advisor or Parts Advisor within the motor trade
  • Strong knowledge of vehicle servicing, maintenance and repair processes
  • Confident communication skills with the ability to build rapport with customers
  • Excellent organisational skills and attention to detail
  • A professional, customer-focused approach
  • The ability to work effectively in a busy dealership environment
  • A full UK driving licence would be advantageous
If you are an experienced Aftersales Advisor seeking a rewarding opportunity with an attractive salary and bonus package, this could be the ideal next step in your automotive career. This Aftersales Advisor opportunity offers the chance to join a supportive dealership environment with excellent earning potential.

Contact Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Kingston upon Thames and Surrey, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.