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Aftersales Manager Job in Southampton

Hampshire
Southampton
Service Department, Car Dealership
£50000 - £70000 per annum
150970
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Aftersales Manager Our client is seeking an experienced Aftersales Manager to lead the aftersales operation across a multi-franchise dealership in Southampton. This is an exciting opportunity for a proactive automotive professional to oversee a busy team, and play a key role across established and emerging brands.

Benefits:
  • Basic salary of £50,000
  • OTE of £70,000, with additional earning potential linked to bottom-line profit
  • Monday to Friday working hours, 08:00 to 18:00
  • No Saturday working
  • Opportunity to work across multiple vehicle franchises
  • A senior leadership position within a growing automotive business
  • The successful Aftersales Manager will have the opportunity to influence processes, performance and customer experience across multiple sites
Duties:
  • Lead and motivate an aftersales team comprising 10 technicians, apprentices, three Service Advisors and an administrator
  • As Aftersales Manager, oversee the workshop, service reception and front-of-house operations
  • Ensure excellent customer service and maintain strong manufacturer and dealership standards
  • Monitor departmental performance, budgets, productivity and profitability
  • Support the continued integration of Omoda and Jaecoo aftersales operations
  • Work collaboratively across the workshop, front-of-house and associated dealership sites
  • Develop team performance through effective communication, coaching and leadership
  • Manage operational standards across the franchises
Requirements:
  • Previous experience as an Aftersales Manager, Service Manager or Assistant Service Manager within the motor trade
  • Strong knowledge of dealership aftersales operations, including workshop and service reception processes
  • Proven experience managing and developing sizeable aftersales teams
  • Commercially aware, with the ability to work towards budget and profitability targets
  • A proactive, visible and hands-on management style
  • Excellent communication, organisation and customer service skills
  • Previous Main Dealer experience would be advantageous
  • The ability to work across multiple departments and sites while maintaining high operational standards
This Aftersales Manager opportunity would suit an enthusiastic and commercially focused automotive professional looking to take ownership of a successful multi-franchise aftersales operation.

Contact Martin Bane, Automotive Recruitment Specialist at Perfect Placement covering Southampton and Hampshire, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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