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Service Advisor

Rhondda Cynon Taf
Service Department, Car Dealership
£22500 - £28000 per annum
Vehicle Service Advisor required in Pontypridd.
  • Starting salary up to £22,500 per annum pending experience/current earnings.
  • Generous performance related bonus scheme up to £250-300 per month.
  • Monday to Friday 8:00am-5:30pm with 1 in 2 Saturday mornings 8:30am-1:00pm paid as overtime at time and a half.
A not-to-miss opportunity has become available for a Vehicle Service Advisor for our client's franchised approved car dealership based in Pontypridd.
In the role of a Vehicle Service Advisor, you will work alongside another Vehicle Service Advisor as well as a workshop team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle.
As a Vehicle Service Advisor, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, carry out upselling of additional products and services where possible, be involved in the processing of smart repair invoices and keeping customers informed of the progress on their vehicle.
Overall the successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction.

Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Pinewood Pinnacle preferable) would be of high priority for this Service Advisor role.

Current/recent experience as a Vehicle Service Advisor or in a similar capacity within the automotive industry is essential to our client. Further to this, our client requires you to hold a full UK driving license with minimal points.
For your hard work as a Vehicle Service Advisor our client is offering:
  • Starting salary up to £22,500 per annum pending experience/current earnings.
  • Overtime paid at an enhanced rate of time and a half.
  • Generous performance related bonus scheme up to £3,600 per annum.
  • 22 days’ annual holiday allowance plus the 8 bank holidays which will increase to 25 days after 3 years of service
  • Full manufacturer accredited training provided. 
  • Staff discount scheme and family and friend’s benefits
  • Company pension scheme.
  • Fantastic long-term career prospects
  • Working hours from Monday to Friday 8:00am-5:30pm and 1 in 2 Saturdays 8:00am-1:00pm (paid as overtime).
If this Service Advisor Job interests you and you would like to know more about it or other Automotive Jobs in Pontypridd please contact Harry Woodcock at Perfect Placement UK Ltd.

Perfect Placement are the UK's Leading Motor Trade Recruitment Consultancy, and Automotive Jobs are our speciality. If you are looking to improve your Auto Industry Career, get in touch with our Team today. We have a wide range of Jobs from Vehicle Technician to Parts Advisors to Dealer Principals.