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Workshop Manager Job in Saffron Walden

Essex
Saffron Walden
Independent Garage, Service Department, Management
£38000 - £40000 per annum
140228
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Workshop Manager / Service Advisor – Independent Garage | £38,000 + £2,000 Annual Bonus | No Weekends!
  • Salary: £38,000 basic + £2,000 annual bonus
  • Hours: Monday–Friday, 8:30am–5:30pm (1hr lunch) – No weekend work!
Are you an experienced and reliable Workshop Manager or Service Advisor looking to take the next step in your career? Our client – a respected independent garage known for low-mileage car sales and top-tier servicing – is looking for someone just like you to join their close-knit team.

As a specialist automotive recruiter, we’re proud to be representing this fantastic business where quality work and a supportive environment come first. With an average of 1,200 MOTs and 700 services a year, and 8 workshop jobs completed daily, this garage is both busy and well-organised – and they’re ready for a motivated individual to play a pivotal role.

As Workshop Manager / Service Advisor, you’ll be the first point of contact for customers and the operational lead for the workshop. You’ll take charge of the day-to-day running, working closely with the owner and two highly skilled technicians. With the current workshop manager transitioning into a reception/sales role, you’ll gradually take full responsibility – particularly when the owner is away.

Key Responsibilities:
  • Open up each morning as a key holder
  • Book in customers, respond to phone/email enquiries
  • Create job cards and pre-order parts where required
  • Allocate and manage workshop jobs with technicians
  • Liaise with customers through to completion of work
  • Invoice jobs, collect payments, arrange vehicle collection/delivery
  • Oversee MOT and service reminders, and manage admin tasks
  • Optional: take an active role in car sales, or delegate to others
  • Act as lead when the owner is on annual leave
What We’re Looking For:
  • Proven experience in a similar Workshop Manager or Service Advisor role
  • Reliable, well-presented and organised – your attendance and consistency are crucial
  • Strong communication and customer service skills
  • Confident managing people and prioritising tasks
  • Comfortable using garage management systems and email
  • A desire for long-term employment with real responsibility
What’s On Offer:
  • £38,000 basic salary
  • £2,000 guaranteed annual bonus
  • Monday–Friday working only
  • Positive, respectful and team-focused environment
  • Real input into how the garage runs
This is a key role within a well-established and genuinely friendly business. If you’re someone who enjoys running a tight ship and taking pride in helping customers – this is the opportunity you’ve been waiting for.

Apply now with your CV and we’ll be in touch to discuss the next steps Or contact Caitlin Pamment directly at Perfect Placement to find out more.
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