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Service Advisor Job in Swansea

Swansea
Swansea
Car Dealership, Service Department
£13 per hour
140334
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Vehicle Service Advisor required in Swansea.
  • Starting salary of £12.50-13 per hour plus a very rewarding uncapped bonus scheme & overtime. 
  • Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:00pm with 1 in 3 Saturdays 8:00pm-12:00pm paid additionally at time and a half.
  • Maternity cover initially for 9 months, however, our client will look to extended to permanent contract if available. 
Our client, a franchise-approved car dealership located in Swansea, requires an experienced Vehicle Service Advisor to join their business permanently due to a team member going on maternity leave. 
 
Reporting to the Aftersales Manager, you will work alongside 2 Vehicle Service Advisors, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our clients' customers receive the best experience. As well as this, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client, and this is a fantastic chance for someone to take the next step in their career into a more senior role. A UK driving licence with minimal points is, however, essential. Liaising with the vehicle manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous, but is not essential. 
 
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:
  • Starting salary of £12.50-13 per hour. 
  • Uncapped bonus scheme based on service plan sales. Team members are earning £600+ per month! 
  • Overtime paid additionally at time and a half rate. 
  • Maternity cover initially for 9 months; however, our client will look to extend to a permanent contract if available. 
  • 22 days annual leave plus the 8 bank holidays.
  • Employee car benefit scheme providing excellent options for a cheap personal car.
  • Access to full manufacturer-accredited training.
  • Company pension scheme as well as various company benefits. 
  • Fantastic career prospects with a reputable car dealer group that has been operating in the UK for over 90 years.
  • Working hours are Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:00pm with 1 in 3 Saturdays 8:00pm-12:00pm paid additionally at time and a half.
If you are interested in hearing more about this Service Advisor job in the Swansea area, please contact Hamish at Perfect Placement Today.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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