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Service Advisor Job in Preston

Lancashire
Preston
Service Department, Car Dealership
£27000 - £30000 per annum
140750
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Service Advisor Needed in Preston
  • Location: Preston
  • Working Hours: Monday to Friday, 8:00am – 5:30pm | 1 Saturday per month
  • Salary: Up to £30,000 basic + excellent benefits package
Our client, a well-established and family-run automotive group, is currently seeking an experienced and customer-focused Service Advisor to join their successful aftersales team. This is an exciting opportunity to work for a supportive company that places employee wellbeing and development at the heart of its operations.

You’ll be joining a friendly and professional team in a modern dealership environment, where delivering exceptional service is a shared priority.

Key Responsibilities for a Service Advisor:
  • Act as the first point of contact for all service customers
  • Handle bookings, customer queries, and service updates professionally
  • Advise customers on work required and keep them informed throughout
  • Coordinate with workshop staff to ensure timely completion of work
  • Process invoices and payments accurately
  • Ensure excellent levels of customer satisfaction are maintained
  • Promote additional services and products when appropriate

What We’re Looking For in a Service Advisor:
  • Previous experience in a Service Advisor role within the motor trade
  • Excellent communication and interpersonal skills
  • A strong focus on customer service and attention to detail
  • Good IT skills and familiarity with dealership systems (desirable)
  • Full UK driving licence preferred
Benefits within this Service Advisor role include:
  • Company pension scheme
  • 22 days’ paid annual leave, increasing to 25 with length of service
  • Preferential staff rates on car hire, servicing, and MOTs
  • Uniform provided
  • Staff referral bonus
  • Ongoing training and development opportunities
  • Quarterly employee recognition awards
  • Access to health and wellbeing support services
  • Annual staff celebration and awards event
  • Discounted home EV charger installation
If this Service Advisor role interests you and you'd like to learn more about it, or other automotive positions in your area, please contact Cecily at Perfect Placement UK Ltd.

Our team of Automotive Recruitment Consultants are passionate about helping job seekers find the best roles in the industry. Contact us to discuss how we can assist with your career growth!
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