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Service Administrator Job in Horsham

West Sussex
Horsham
Administration and Accounts, Service Department, Independent Garage
£38000 per annum
140987
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Service Administrator - Family-Run Vehicle Dealership
  • Location: Horsham, West Sussex
  • Salary: £30,000 – £36,000 Basic (Dependent on Experience)
  • Job Type: Full-time, Permanent
  • Working Hours: Monday to Friday, 8:30am – 5:30pm (Start/finish times flexible)
An exciting opportunity has arisen for a Service Administrator to join a long-established and family-run vehicle dealership based in Horsham. If you're highly organised, detail-driven, and passionate about providing top-tier customer service, this could be the perfect next step in your automotive career.

This is a key position within a friendly and supportive team, offering long-term stability and the chance to grow with a trusted local business.

Key Responsibilities in this Service Administrator position:
  • Provide daily administrative support to the service department.
  • Manage bookings and maintain accurate service records across systems.
  • Assist in scheduling vehicle services, MOTs, and repairs.
  • Liaise with technicians, customers, and suppliers to ensure seamless service delivery.
  • Monitor compliance, documentation, and service deadlines.
  • Prepare reports and assist with invoicing and warranty claims.
  • Deliver exceptional customer service both over the phone and in person.
Skills & Experience Required:
  • Previous experience in a service or administration role, preferably in the automotive sector.
  • Strong planning and organisational skills.
  • A friendly and professional manner with excellent communication skills.
  • Ability to multi-task and stay calm under pressure.
  • Good working knowledge of Microsoft Office (especially Excel and Word).
  • Great attention to detail and a proactive mindset.
  • GCSEs (or equivalent) in English and Maths – Grade 9-4 (A* – C) essential.
Why Join Our Client as a Service Administrator?
  • Monday to Friday only – No weekend working!
  • Flexible start/finish times to support work-life balance.
  • Supportive, close-knit team environment.
  • Secure and long-term position with a respected local dealership.
  • On-site parking and local amenities nearby.
This is a fantastic opportunity for an experienced Administrator to join a reputable and family-oriented business in the automotive industry. If you’re enthusiastic, customer-focused, and ready to hit the ground running – we want to hear from you!

To apply, or learn more about this Service Administrator role, contact Darwin Manship at Perfect Placement, the UK's leading automotive recruitment specialist.

Our team of Automotive Recruitment Consultants all share a passion for finding our job seekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.
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