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Aftersales Advisor Job in Lisburn

Antrim
Lisburn
Service Department, Sales Department, Car Dealership
£12000 per annum
141258
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Aftersales Advisor – Part-Time (Hybrid Working)
  • Based in Lisburn
  • Hourly Rate: From £12.70 + Bonus
  • 17 Hours Per Week – Permanent Role
We are currently recruiting for a Part-Time Aftersales Advisor to join a fast-paced contact centre supporting service bookings and customer enquiries across multiple dealership locations. This hybrid Aftersales Advisor role is ideal for someone with a background in customer service or call centre environments who is confident in handling inbound and outbound calls.

What’s on Offer:
  • £12.70 per hour starting rate
  • Performance-related bonus scheme
  • 17-hour working week (flexible schedule)
  • Hybrid working (first 3 months full-time in office for training)
  • 33 days holiday (pro-rata) including bank holidays
  • Pension scheme and life assurance
  • Cycle to work scheme
  • Retail discounts and employee rewards platform
  • Charity volunteering day annually
Aftersales Advisor Role Summary:
  • Handle incoming service enquiries and book appointments
  • Make outbound calls to retain customers and promote service plans
  • Provide clear and accurate information regarding services and bookings
  • Update customer records and ensure systems are maintained accurately
  • Help maximise revenue opportunities through upselling where appropriate
  • Deliver a consistent, high-quality customer experience
The Ideal Aftersales Advisor Profile:
  • Previous experience in a service or call centre role
  • Confident telephone manner with good listening skills
  • Comfortable working to targets and within a fast-paced team
  • Competent using Microsoft Outlook, Word and Excel
  • Able to adapt to different systems and multitask effectively
  • Flexible, reliable and customer-focused
If this Aftersales Advisor vacancy is of interest and you feel you have the necessary experience or know somebody that is looking for a new challenge, please get in contact with Peter Manion today to find out more information.

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