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Service Advisor Job in Croydon

Surrey
Croydon
Service Department, Commercial Dealership
£32000 - £34000 per annum
141278
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Service Advisor – Commercial Vehicle Dealership
  • Location: Croydon
  • Salary: Up to £32,000 + Bonus
  • Hours: Monday to Friday, 8:00 AM – 5:30 PM + Saturday mornings on a rota paid at time and half
Our client is a leading commercial dealership based in Croydon, specialising in road transport, trailer manufacturing, vehicle and construction equipment sales, and supportive services to the road transport industry. Renowned for delivering excellent customer service and industry-leading commercial vehicles, our client has achieved impressive growth through unrivalled service in vehicle sales, all-makes parts, and service operations. They are your first port-of-call for truck sales, service, and parts.

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment? If so, we have an exciting opportunity for you to join our client’s Commercial Vehicle Dealership in Croydon as a Service Advisor.

Key Duties and Responsibilities of a Service Advisor with our client:
  • Deliver first-class, professional customer service, resolving enquiries, payments, and complaints efficiently at the first point of contact.
  • Greet customers in a friendly, courteous, and professional manner.
  • Undertake general administrative duties to ensure a smooth workflow in the Customer Service Reception.
  • Provide repair estimates, price quotations, and repair suggestions to customers.
  • Register new vehicles and ensure accurate and timely invoicing and vehicle taxing.
  • Source unavailable parts from suppliers and coordinate delivery or pass orders to stock control.
  • Handle all internal and external customer and supplier interactions with courtesy and professionalism.
  • Adhere to all Health & Safety policies and procedures at all times.
Preferred Qualifications and Experience:
  • Excellent communication and interpersonal skills.
  • Proven ability to work effectively under pressure.
  • Previous experience in a Parts or Service Advisor role.
  • Strong PC literacy and familiarity with administrative procedures.
  • Understanding of the commercial vehicle aftermarket operation is highly desirable.
Our client offers a competitive salary package of £30,000–£32,000 per year plus performance-related bonuses, alongside a supportive and dynamic working environment. This is your chance to advance your career with a leading commercial dealership!

This Service Advisor role is being managed by Alex Perrin at Perfect Placement, specialists in Motor Trade Recruitment. Ready to drive your career forward? Send your CV and cover letter to Alex today!

Perfect Placement is the UK’s leading recruitment consultancy for automotive professionals. We connect talented individuals with exciting opportunities nationwide. Don’t miss your chance to take the next step in your career—apply now and join the journey!
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