- Starting basic salary between £29-32,000 pending experience/qualifications plus an uncapped bonus scheme averaging around £6,750 per annum.
- Monday to Friday 8:00am-6:00pm with 1 hour for lunch, and 1 in 4 Saturdays 8:00am-12:00pm.
Our client, a franchise-approved car dealership in the central Bristol region, is currently looking to recruit a Vehicle Service Advisor to join their busy Service Department.
Reporting to the Aftersales Manager and working alongside a team of 5 Service Advisors, you will need to be a confident relationship builder, be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, and also achieve the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Due to the nature of this role, the successful candidate would need to have prior or present experience working as a Vehicle Service Advisor or similar within the motor industry and be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Overall, you will have a passion for working for the manufacturer and have very strong organisational skills along with IT proficiency (experience with the Pinewood DMS system would be highly advantageous but is non-essential). Liaising with the manufacturer to authorise warranty repairs, and a general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is essential, though.
What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering...
- Starting basic salary between £29,000-32,000 per annum pending experience/qualifications.
- Uncapped performance-related bonus averaging around £6,750 per annum.
- 22 days annual holiday allowance plus the 8 bank holidays, which will increase over your length of service.
- Full manufacturer-accredited training provided.
- Access to a heavy employer-contributed car benefit scheme after 6 months of employment.
- Company pension scheme.
- Fantastic long-term career prospects as well as working in a recently renovated state-of-the-art facility.
- Opportunity to work with a prestige car brand.
- Working hours are 45 hours per week; Monday to Friday 8:00am to 6:00pm, with 1 in 4 Saturdays 8:00am-12:00pm.
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
If you are interested in hearing more about this Vehicle Service Advisor job in the Bristol area, please contact Hamish Lowrie at Perfect Placement Today!