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Service Advisor Job in Swansea

Swansea
Swansea
Administration and Accounts, Service Department, Car Dealership
£28000 - £33000 per annum
141865
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Vehicle Service Advisor (Maternity Cover) required, in Swansea.
  • Starting salary of £12.50-13 per hour plus a very rewarding uncapped bonus scheme and overtime. 
  • Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:00pm, with 1-in-3 Saturdays 8:00pm-12:00pm paid additionally at time and a half.
  • Maternity cover initially for 9 months, however, our client will look to extended to permanent contract if available. 
Our client, a franchise-approved Car Dealership located in Swansea, requires an experienced Vehicle Service Advisor to join their business on an initial maternity cover contract. Reporting to the Aftersales Manager, you will work alongside 2 Vehicle Service Advisors, where you will be managing workloads and customer deadlines by allocating tasks and ensuring our clients' customers receive the best experience. As well as this, you will greet customers into the Service Department, extensively liaise with the workshop to chase work in progress, keep customers informed of the progress of their vehicle, and up-sell on additional products and services where possible.

The successful Service Advisor would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Strong organisational skills along with IT literacy (any experience with Kerridge/ADP preferable) would be of high priority. Recent or current experience as a Vehicle Service Advisor or a similar role within the automotive industry would be essential for our client, and this is a fantastic chance for someone to take the next step in their career into a more senior role. A UK Driving Licence with minimal points is, however, essential. Liaising with the Vehicle Manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would be advantageous, but is not essential.   

What's in it for you? For your hard work as a Vehicle Service Advisor, our client is offering:  
  • Starting salary of £12.50-13 per hour. 
  • Uncapped bonus scheme based on service plan sales. Team members are earning £650+ per month!
  • Access to retail brake pads & discs sale bonus as well! 
  • Overtime paid additionally at time and a half rate. 
  • Maternity cover initially for 9 months; however, our client will look to extend to a permanent contract if available. 
  • 22 days annual leave plus the 8 bank holidays.
  • Employee car benefit scheme providing excellent options for a cheap personal car.
  • Access to full manufacturer-accredited training.
  • Company pension scheme as well as various company benefits. 
  • Fantastic career prospects with a reputable car dealer group that has been operating in the UK for over 90 years.
  • Working hours are Monday to Thursday 8:00am-5:00pm and Friday 8:00am-4:00pm with 1 in 3 Saturdays 8:00pm-12:00pm paid additionally at time and a half.
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.

If you are interested in hearing more about this Vehicle Service Advisor job in the Swansea area, please contact Harry Thaxton-Woodcock at Perfect Placement Today!
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