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Service Advisor / Manager Job in Fleet

Hampshire
Fleet
Service Department, Independent Garage
£37000 - £44000 per annum
142270
Service Advisor or Service Manager Required for Family Run Service & MOT Centre Location: Fleet, Hampshire
Salary: £30,000 - £37,000 Basic DOE + £7,000 OTE
Hours: Monday - Friday, 8:00 am - 6:00 pm, 1-hour lunch break, Saturday mornings on a rota

Are you an experienced Service Advisor or Garage Manager with a passion for exceptional customer service? Join our client’s family-run Service & MOT Centre in Fleet, Hampshire, specialising in cars, vans, and more. Our client welcomes applications from experienced Garage Managers or Service Managers.

Key Responsibilities:

  • Customer Interaction: Greet customers, understand their needs, and provide professional advice on vehicle servicing and repairs.
  • Service Coordination: Schedule appointments, coordinate with technicians, and ensure timely completion of work.
  • Upselling Services: Identify opportunities to recommend additional services or repairs, maximising customer satisfaction and revenue.
  • Documentation & Compliance: Maintain accurate records, process invoices, and ensure compliance with industry standards.
  • If Service Manager: drive profitability, manage supplier and stakeholder relationships, ensure the smooth running of the Garage 
Qualifications and Experience:

  • Proven experience as a Service Advisor or Garage Manager in an automotive setting.
  • Strong customer service and communication skills.
  • Ability to manage multiple tasks with high attention to detail.
  • Knowledge of automotive systems and repairs is desirable.
  • Full UK driving license.
Why Join Our Client’s Team:

  • Competitive salary of £30,000 - £37,000 basic depending on job role + £6,000 OTE annual bonuses.
  • Supportive, family-run environment.
  • Opportunities for continuous training and career development.
  • Access to modern facilities and equipment.
If you are a dedicated Service Advisor or Garage Manager with the skills to deliver outstanding customer experiences, please submit your CV and a cover letter detailing your relevant experience to Liam Buffenbarger at Perfect Placement, Automotive Recruitment Consultative Specialists, to explore this career opportunity.