- Starting salary negotiable pending experience.
- Additional performance-related bonus scheme providing a £32-34,000+ uncapped annual on-target-earnings.
- Monday to Friday 8:00am-6:00pm. No weekends required!
- Fantastic long-term career prospects with a large multi-site dealer group operating 20 centres across the UK.
Reporting to the Aftersales Manager and working alongside another Aftersales Advisor, you will need to be a confident relationship builder, and be able to influence and advise customers on minor technical issues with their vehicle whilst delivering a first-class service, also achieving the company's objectives and targets. You will greet customers in the Service Department and book their vehicles in for associated repair work, have extensive liaison with the workshop to chase work in progress, up-sell on additional products and services where possible, and keep customers informed of the progress of their vehicle whilst taking payments for work completed.
Do you need previous experience as an Aftersales Advisor? In short, no!
Prior or present experience working as an Aftersales/Service Advisor or in a very similar capacity would be beneficial; however, our client is willing to consider candidates from a customer service/hospitality orientated background looking to undertake a new challenge in the motor trade. Overall, you will be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. You will have a passion for working for the brand our client represents and have very strong organisational skills along with IT proficiency (experience with the Kerrige Dealer Management System would be highly advantageous but is non-essential). Liaising with manufacturers to authorise warranty repairs and general knowledge of automotive warranty procedures would also be advantageous, but is non-essential. A UK driving license with minimal points is also essential at this stage.
What's in it for you? For your hard work as a Vehicle Aftersales Advisor, our client is offering...
- Starting salary negotiable pending experience.
- Additional performance-related bonus scheme providing a £32-34,000+ uncapped annual on-target-earnings.
- 25 days annual holiday allowance plus the 8 bank holidays.
- Full manufacturer-approved training.
- Workplace pension scheme offering enhanced employer contributions.
- Access to Perkbox, a platform which offers hundreds of perks and discounts.
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families.
- A paid day off each year in addition to your holiday allowance for your birthday and to attend family/celebratory events.
- Cycle to work bike purchase scheme through salary exchange.
- Working hours from 8:00am-6:00pm Monday to Friday. No weekends required!
Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.