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Mobile Service Advisor Job in Birmingham

West Midlands
Birmingham
Service Department, Car Dealership
£28000 - £35000 per annum
144410
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Exciting Opportunity: Mobile Service Advisor – Hybrid Working
  • Location: Midlands (Hybrid Role – On-site and Remote)
  • Salary: From £12.72 per hour + Bonus
  • Contract Type: Permanent
  • Hours: 42.5 hours per week
  • Holiday: 33 days annual leave (including bank holidays) + Leave Purchase & Sale Scheme
  • Benefits: Bonus scheme, pension, Life Assurance, discounted vehicle schemes, service & parts discounts, volunteering days, cycle-to-work scheme, exclusive Perks at Work discounts, and more!
Are you passionate about delivering exceptional customer service?
Join a forward-thinking, supportive team committed to valuing their staff as much as their customers. We believe in understanding, caring, and rewarding our team members, creating a workplace where everyone can thrive.

About this Mobile Service Advisor role:
As a Mobile Service Advisor, you'll be the friendly face guiding our customers through their service journey, ensuring high standards of care and satisfaction. Your role will involve managing customer interactions, coordinating service processes, and promoting our wide range of services with enthusiasm and integrity.

What our client is Looking For in their Service Advisor:
  • A minimum of 12 months experience in the automotive industry or a customer-facing service environment
  • Excellent communication and interpersonal skills
  • Ability to work calmly to deadlines and handle sensitive/confidential information
  • Strong organisational skills and proficiency in Microsoft Office software
  • Full UK driving license held for at least 6 months with fewer than 9 penalty points
  • A team player with a positive attitude and commitment to excellent customer care.
Your Responsibilities as a Mobile Service Advisor
  • Deliver an outstanding customer experience from greeting to departure
  • Build rapport and foster long-term customer relationships
  • Promote and sell vehicle services and products ethically and effectively
  • Follow and improve upon company processes to ensure quality and efficiency
  • Manage administrative tasks related to service updates, job statuses, and customer communications
  • Support continuous process improvements and contribute to a motivated team environment.
Why join our client?
  • Competitive pay & bonus scheme
  • Hybrid working model (after initial training)
  • Comprehensive training at our residential induction academy
  • Career development and progression opportunities
  • Exclusive discounts on vehicles, services, parts, and more
  • Generous holiday entitlement and voluntary leave options
  • Supportive, inclusive work culture with active diversity networks.
If you thrive in a customer-focused role and want to work with a company that cares about your growth and well-being, we want to hear from you! please contact Archie at Perfect Placement UK Ltd for more information 

Perfect Placement UK Ltd are specialists in Automotive Recruitment, so if you are looking to advance in your Motor Trade Career, contact our expert automotive Recruiters today to see how we can help with your Motor Trade Job search.
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