Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Service Administrator Job in Portsmouth

Hampshire
Portsmouth
Service Department, Car Dealership
£27000 - £30000 per annum
145131
Apply
Vehicle Service Administrator Required in Portsmouth, Hampshire
  • Basic Salary of £27,000
  • OTE: £30,000
  • Working Hours: Monday to Friday 08:00 - 17:30
  • Saturday rotas may be available
Our client is a Multi-Site Dealership group with a larger presence across the South Coast, with presence in East Sussex, West Sussex & Hampshire. They work with several vehicle manufacturers and are seeking a Service Administrator to support their workshop and service team in the Portsmouth area.

They operate within a modern, purpose-built workshop & service department with a fantastic service and workshops team. Based in their Portsmouth dealership, this role will involve providing support to our busy service department, including processing warranty claims and invoices, managing schedules, and occasionally liaising with customers.

This is a fantastic position for applicants who are looking to move into a customer facing role within the automotive dealership sector.

What's in it for you as a Vehicle Service Administrator:
  • Competitive basic salary of  £27,000.
  • OTE of £30,000.
  • Opportunity to work with a reputable franchised car dealership.
  • Training and development opportunities to progress towards a Service Advisor role.
  • An opportunity to gain on-the –job knowledge in the main dealer network
  • A supportive Management Structure
  • Comprehensive training on warranty systems and internal procedures
  • Company Pension
  • Future Development Opportunities with Group.
Key Responsibilities of a Vehicle Service Administrator:
  • Perform warranty administration tasks, ensuring accurate documentation and adherence to manufacturer guidelines.
  • Conduct customer follow-up calls to ensure their satisfaction with the service provided.
  • Manage customer check-in and pre-calls, ensuring efficient and smooth processes.
  • Prepare job cards and ensure all necessary information is recorded accurately.
  • Utilize the Keyloop Dealer Management System (DMS) effectively.
  • Submitting and managing warranty claims in line with manufacturer guidelines
  • Working with internal systems, technical updates, and warranty procedures
  • Processing service documentation accurately and efficiently
  • Communicating with technicians to monitor job progress and meet warranty requirements
  • Maintaining accurate records and ensuring compliance with audit standards
What our client expects of their Vehicle Service Administrator:
  • Previous experience in an administrative role, preferably within the automotive industry.
  • Strong organisational and multitasking skills.
  • Excellent attention to detail and accuracy in documentation.
  • Effective communication and customer service skills.
  • Proficiency in using computer systems and software.
  • Ability to work effectively within a team and independently.
If you are interested in this Vehicle Service Administrator position or similar roles in Portsmouth and the surrounding areas, please contact Kinga Csipetics at Perfect Placement.

At Perfect Placement, we specialise in Motor Trade Jobs, so if you are looking to improve your Automotive Career, please get in touch with us today. We are the leading UK Motor Trade Recruiters with over 1,400 Automotive Vacancies across the whole of the UK!
Apply
Create Job Alert