Contact
01603 701 077 Upload CV
Search for an exact word or phrase
"search query"
Use quotes to search for an exact word or set of words.
Search for either word
query OR query
If you want to search for jobs that may have just one of several words, include OR (capitalized) between the words. Without the OR, your results would typically show only jobs that match both terms.
Exclude a word
NOT query
Add a NOT before a word to exclude all results that include that word. 
Include a "fill in the blank"
query * query
Use an asterisk (*) within a query as a placeholder for any unknown or "wildcard" terms.

Service Manager Job in Daventry

Northamptonshire
Daventry
Management, Accident Repair Centre
£34000 - £37000 per annum
146701
Apply
Customer Service Manager Vacancy - Daventry Accident Repair Centre
  • Position: Customer Service Manager / Front of House Manager
  • Location: Daventry
  • Basic Salary: £34,000 + Bonus
  • OTE: £37,000
  • Working Hours: Monday to Friday only, 8:30am - 5:00pm
  • Supportive Management Team 
An excellent opportunity has arisen for an experienced Customer Service Manager / Front of House Manager to join a well-established Accident Repair Centre in Daventry.

This is a key position within the business, responsible for overseeing the front-of-house operation, coordinating workflow, and ensuring a seamless customer journey from first contact through to vehicle return.

Responsibilities as a Customer Service Manager will include:
  • Manage the front-of-house team and day-to-day customer service operations
  • Act as the main point of contact for customers, insurers, and work providers
  • Plan and coordinate driver runs (vehicle collection & delivery)
  • Manage the workshop diary, booking in repairs and organising workflow
  • Handle general administrative duties to support the smooth running of the site
  • Work closely with the Bodyshop team to monitor repair progress
  • Ensure a high level of customer satisfaction at all times
Requirements that the Customer Service Manager will need:
  • Previous experience in an Accident Repair Centre or automotive environment
  • Experience in a senior service, customer service, or front-of-house role
  • Familiarity with AutoFlow (or similar bodyshop/claims management systems)
  • Good understanding of insurance claims processes
  • Strong organisational skills with the ability to manage schedules and driver runs
  • Confident communicator with a customer-first approach
  • Able to work efficiently in a fast-paced environment
Contact Tom Thacker, Automotive Recruitment Specialist at Perfect Placement covering Daventry and Northamptonshire, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
Apply
Create Job Alert