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Aftersales Specialist Job in Cheltenham

Gloucestershire
Cheltenham
Motorcycle Dealership, Service Department
£32571 per annum
147515
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Motorcycle Aftersales Specialist Opportunity in Cheltenham

  • Salary: Starting salary negotiable pending experience, plus bonuses providing on-target earnings around £32,571 per annum.
  • Hours: October-January is 8:30am-5:00pm Mon to Fri. February-October is 8:30am-6:00pm Mon to Fri. 
  • Benefits: Use of company demo motorcycles, enhanced holiday allowance, access to an online rewards platform for multiple retailers, and staff purchase discounts on bikes, parts, servicing, and clothing, amongst others. 

Our client, a franchise-approved motorcycle dealership situated in the Cheltenham area, is currently looking to hire an Aftersales Specialist to join their team.

Reporting to the Service Manager and working as part of a team, as an Aftersales Specialist, you will be responsible for endorsing our client's aftersales service, while providing the highest level of customer service. Your passion for motorcycles and your ability to connect with customers will contribute to growing their customer base and enhancing the reputation of the world-class brands they represent. In addition, you will play a key role in selling clothing and merchandise, ensuring that customers have access to the latest gear and accessories that complement their motorcycles. You will ensure the workshop and customers’ needs and requirements for parts are met by maintaining stock levels against delivery notes and storing parts in the correct places. You will also pre-pick parts for the workshop to ensure a smooth flow of jobs, process payments and invoices for customers, and manage walk-in customers to a high standard, exceeding their expectations.

To be eligible, you will need to have proven experience in customer service, preferably with a focus on high-end motorcycles and brands. Strong organisational skills and a track record of achieving targets, particularly in automotive aftersales, are essential. Exceptional team and communication skills are a must. A UK motorcycle licence with minimal points is highly desirable, but is non-essential provided you have an active passion for all things two-wheels.

What's in it for you? For your hard work as an Aftersales Specialist, our client is offering:

  • Starting salary negotiable pending experience, plus bonuses providing on-target earnings around £32,571 per annum.
  • Overtime paid at standard rate. 
  • 22 days annual holiday allowance plus bank holidays (any bank holidays worked, you gain a day off in lieu to compensate for it).
  • Full manufacturer-approved training.
  • Various company benefits, including staff purchase discounts for bikes, parts, servicing, and clothing, life assurance, access to an online rewards platform for multiple retailers, company competitions, and shared parental leave, amongst others.
  • Rare opportunity to work with some iconic motorcycle brands. 
  • October-January is 8:30am-5:00pm Mon to Fri. February-October is 8:30am-6:00pm Mon to Fri. 

Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Cheltenham and Gloucestershire, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.

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