Pay: £35,000 - £40,000 Basic
Hours: 8am - 5pm Monday - Friday ONLY
Fleet Damage Assessor – Exciting opportunity for a skilled professional to join a leading national fleet and hire company based in Addlestone, Surrey. This role offers an attractive salary package and the chance to work within a friendly, team-oriented environment. If you have experience in damage assessment as a Bodyshop receptionist, fleet controller or rental manager with excellent customer service skills, this could be the perfect next step in your career.
Benefits
- Competitive basic salary of up to £40,000 per annum DOE
- 23 days holiday plus bank holidays, increasing with service
- Company share scheme following one year of service
- Annual performance bonuses
- Friendly and supportive office environment
- Full training provided for internal systems
- Opportunity for career progression within a reputable company
- Receive and review incoming damage estimates, identify items to charge and adjust estimates accordingly
- Present revised estimates to customers clearly and professionally
- Follow through from estimate presentation to invoicing, ensuring customer satisfaction
- Liaise with stakeholders internally and externally to coordinate repair processes
- Conduct customer meetings and needs assessments
- Maintain accurate records using Excel and company management systems
- Ensure excellent customer care and communication at all times
- Support colleagues with general administrative tasks within the office setting
- 4-5 years of experience in Bodyshop reception, rental damage assessment or dealer service roles
- Familiarity with Bodyshop terminology, including off-side/near-side, wing, bumper
- Strong communication skills, both telephone and face-to-face
- Proficient in Microsoft Office, especially Excel and data entry
- Solutions-oriented with a friendly, approachable personality
- Team player who fits well within a relaxed but fun office culture
- Customer-focused with a willingness to go the extra mile and occasionally cover extra hours
- Previous experience in rental companies, dealer services, or as an estimator is highly desirable
Contact Consultant Liam Buffenbarger, Automotive Recruitment Specialist at Perfect Placement covering Addlestone and Surrey today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.