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Dealership Receptionist Job in Chipping Sodbury

Bristol
Chipping Sodbury
Service Department, Commercial Dealership
£34000 per annum
148989
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Dealership Receptionist Opporunity Chipping Sodbury
  • Salary: Between £30-34,000 per annum plus potential bonuses 
  • Hours: 8:00am-5:00pm Monday to Friday.
  • Benefits: Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
Our client, a leading used van retailer offering services across the UK, is expanding and seeking to recruit a Receptionist for their head office/showroom located in Chipping Sodbury.

Reporting to the management team, as a Receptionist, you will manage all initial customer interactions, including complaints, online reviews, and general administration. All the while ensuring customers have a professional experience consistent with company values. This role bridges the gap between customers, workshops, warranty providers, and management to maintain a reputation, resolve issues early, and ensure customers have a smooth experience at our client's dealership.
  • Meet and greet customers at the front office 
  • Manage and respond to customer queries, feedback, and complaints in line with company policy.
  • Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
  • Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
  • Update CRM systems and manage customer data accurately.
  • Prepare vehicle handover documentation and coordinate delivery or collection as required.
  • Assist with customer follow-up to encourage positive reviews and repeat business.
  • Provide weekly reports on customer satisfaction, complaints, and warranty activity.
To be eligible, you must have excellent communication, organisation, and customer service skills. You will be IT literate, professional, empathetic, and proactive in resolving any problems that occur. Experience working in aftersales in the automotive industry would be highly beneficial but not essential.

What's in it for you? For your hard work as a Receptionist, our client is offering:
  • Starting salary between £30-34,000 per annum, pending experience. 
  • 28 days annual holiday allowance.
  • State-of-the-art working environment in a brand new purpose-built showroom. 
  • Full in-house training provided.
  • Company pension scheme.
  • Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development. 
  • Working hours are 8:00am-5:00pm Monday to Friday.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Chipping Sodbury and Bristol, today to discover more about this fantastic opportunity.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today.
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