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Service Advisor Job in Avonmouth

Bristol
Avonmouth
Service Department, Commercial Dealership
£32000 per annum
150482
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Service Advisor vacancy in Avonmouth!
  • Salary: £32,000 per annum, pending experience. 
  • Hours: 40 hours per week, Monday to Friday.
  • Benefits: Enhanced annual leave, friendly and supportive work environment, free on-site parking, further training, and a chance to work with an industry-leading commercial vehicle brand in a long-running local business.
Our client, a large multi-franchise approved commercial vehicle dealer group with several centres across South West England, is looking to recruit a Service Advisor to join their Avonmouth centre.
 
Reporting to the Service Manager and working as part of a friendly team, as a Service Advisor, your key duties will include:
  • Greeting customers and providing a welcoming first impression
  • Booking appointments, managing diaries / organising the daily schedule, raising estimates, and gaining authority for work from customers
  • Handling phone calls, email enquiries, and customer queries
  • Preparing job cards and ensuring paperwork is completed accurately
  • Liaising with the workshop controller, communicating with technicians and updating customers on progress
  • Taking payments and issuing invoices
  • Maintaining a tidy, well-presented reception area
  • Supporting the smooth running of the workshop with general administrative tasks
  • You’ll deliver excellent customer care while helping maintain an efficient and professional front-of-house service.

The successful individual would ideally be able to deliver the very highest level of customer service through strong communication skills, resulting in total customer satisfaction. Very strong organisational and IT skills would be of high priority. Any experience with the Kerridge/Keyloop DMS system would be beneficial. Current or recent experience as a Service Advisor would be highly advantageous to our client; however is non-essential provided you come from a strong customer service-oriented background and have experience working with commercial vehicles and in the commercial vehicle industry.
 
What's in it for YOU? For your hard work as a Service Advisor, our client is offering:
  • Starting salary between £32,000 per annum, pending experience.
  • 33 days annual leave (including bank holidays).
  • Access to full manufacturer-accredited training/development.  
  • Company pension scheme.
  • Various company benefits, including free on-site parking, workwear provided, and a friendly and supportive work environment, amongst others.
  • Chance to work with an industry-leading commercial vehicle brand in a long-running local business. 
  • 40 hours per week, Monday to Friday.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Avonmouth and Bristol, today to discover more about this fantastic opportunity.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.
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