- Basic Salary: Up to £30,000
- Tamworth
- Full-Time Position
- Reputable Automotive Service Centre
Our client is looking for a reliable and committed Receptionist who can deliver exceptional customer service, manage administrative responsibilities and help ensure the smooth day-to-day running of a busy automotive workshop.
If you have previous customer service or reception experience and enjoy working in a fast-paced environment, this could be the perfect opportunity for you!
Benefits for the Service Receptionist:
- Competitive basic salary of up to £30,000
- Full-time position
- Company pension scheme
- Employee discount
- Cycle to work scheme
- On-site parking
- Opportunity to work within an established automotive service centre.
- Acting as the first point of contact for customers, providing a professional and welcoming reception service both in person and over the telephone.
- Handling customer enquiries, discussing available services and providing accurate quotations for vehicle maintenance and repair work.
- Booking vehicles into the workshop for servicing, MOTs, tyre fitting and other automotive repairs.
- Managing customer appointments and online bookings, ensuring the workshop schedule is organised and efficient.
- Processing invoices and payments accurately, maintaining excellent attention to detail throughout all transactions.
- Carrying out general administrative duties, including purchasing parts, managing paperwork, scanning documents and maintaining organised records.
- Preparing and organising job sheets for workshop jobs, ensuring the necessary parts are ordered in advance.
- Liaising with technicians and colleagues to ensure work is completed efficiently and customers are kept informed.
- Maintaining high standards of customer service and contributing to the smooth operation of the service centre.
- Previous experience in a customer service or receptionist role is preferred.
- Excellent communication and interpersonal skills, with a professional and friendly telephone manner.
- Strong organisational and administrative skills, with good attention to detail.
- Confident using computer systems and handling bookings, invoices and customer payments.
- Ability to multitask and work effectively in a busy automotive environment.
- A reliable, proactive and customer-focused approach to work.
- Previous experience within the automotive industry would be advantageous but is not essential.
Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement, covering Tamworth and Staffordshire, today to discover more about this fantastic opportunity.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.