Basic Salary circa £28,000
Commercial Main Dealer Group
40 hours per week Monday to Friday
Location: Working from Home!!
We are seeking an experienced Warranty / Claims Administrator / Invoicer to join our Client's well-established Main Dealer Group.
This is a unique role giving you the ability to work remotely anywhere with a reliable internet connection!
They are looking for an experienced Warranty / Claims Administrator / Invoicer to join their team providing excellent customer services, support for the service and warranty team. As well as externally and maintaining customer relationships. Our Client is looking for the right person to take pride in their position, hardworking, deliver excellent customer service and be a team player as well as being able to work alone.
Duties of a Warranty / Claims Administrator with our Client:
- Preparing all warranty claims for submission to manufacturers for payment
- Checking and clearing weekly statements and querying any overdue claims not paid or any discrepancies in payments
- Ensuring all documentation falls in line with manufacturers' guidelines
- Preparing invoices and warranty claims accurately in accordance with manufacturers' and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups;
- Ensuring repair order documentation is fully and correctly completed;
- Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct;
- Maintaining high standards of control over displaced material returned to manufacturers;
- Accurately reconciling warranty credits and correctly administering discrepancies.
- Previous experience within a Warranty Administrator role
- The ability to work efficiently as an individual but also as part of a team
- Trade knowledge
- Motivated with a desire to enhance their knowledge
- An effective communicator with a commitment to providing exceptional levels of customer service
If you are interested in hearing more about this role, or others we have in your area, please do not hesitate to contact Matt at Perfect Placement today.