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Service Advisor Job in Aberdeen

Aberdeenshire
Aberdeen
Service Department, Car Dealership
£27400 - £32000 per annum
142489
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Customer Service Advisor needed in Aberdeen:
  • Franchised Dealership – Aberdeen Region
  • Basic Salary up to £27,400 DOE + Bonus (OTE c. £32,000+)
  • Full-time, Permanent – 40 hours per week
We are currently recruiting for a Customer Service Advisor to join a successful dealership in the Aberdeen area. This is an excellent opportunity to work within a professional, customer-focused aftersales team in which training, career development, and great earning potential are on offer.

Key responsibilities for the Customer Service Advisor role:
  • Acting as the main point of contact between customers and the service department.
  • Booking vehicles in for servicing, repairs, and MOTs.
  • Providing accurate costings and quotations to customers.
  • Liaising with the workshop to monitor progress and keep customers updated.
  • Upselling additional products, services, and promotions where appropriate.
  • Ensuring all paperwork and systems are updated in line with company standards.
  • Delivering a first-class customer experience at all times.
What we’re looking for in a Customer Service Advisor?:
  • Previous experience as a Service Advisor or in a customer-facing role within the motor trade.
  • Strong organisational and administrative skills.
  • Excellent communication skills and a professional, friendly approach.
  • Ability to work well under pressure and meet deadlines.
  • A full UK driving Licence.
What’s on offer for the Customer Service Advisor?:
  • Basic Salary up to £27,400 DOE
  • OTE up to c. £32,000
  • Monday to Friday with Saturday rota as required
  • 33 days annual leave (including bank holidays)
  • Company pension & life assurance
  • Discounted servicing, parts and vehicles
  • Cycle to work scheme and employee benefits platform
  • Ongoing manufacturer and in-house training
If you are an experienced Service Advisor or have strong customer service skills from the Motor Trade and are looking for a new challenge in Aberdeen, apply today or contact Peter Manion at Perfect Placement. He helps people find jobs in the Scotland region. 

At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,800 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs. Call Settings Override To From Record Yes No Always use these settings
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