Salary: £32,000 Basic + £40,000 Realistic OTE
Location: Guildford, Surrey
Hours: Monday - Friday, 8am - 6pm; Saturday mornings on a rota
Our client, a well-established car dealership in Guildford, Surrey, is seeking an experienced Service Advisor to join their dynamic aftersales team.
This is an exciting opportunity to work with a reputable brand in a modern, state-of-the-art dealership, offering a professional environment and excellent career progression.
Key Responsibilities:
- Handle customer enquiries promptly and professionally.
- Qualify service needs and diagnose vehicle issues where applicable.
- Agree on work to be carried out with customers, ensuring clear communication.
- Maintain service department loading system in line with workshop capacity.
- Manage loan vehicle administration and handover.
- Explain completed work to customers, ensuring full understanding and authorisation.
- Adhere to manufacturer service requirements and maintain accurate systems.
- Follow safe working practices and company standards.
- Proven experience as a Service Advisor in an automotive dealership.
- Strong customer service skills and good mechanical knowledge for troubleshooting.
- Full UK driving licence.
- Smart appearance, with competency in numeracy, literacy, and IT.
- Understanding of basic vehicle design, function, and parts location.
- Experience with Volkswagen, Audi, Porsche, Skoda, or Seat brands is a plus.
- Pinnacle experience is ideal but not essential.
- Competitive salary with performance-based bonuses.
- Full manufacturer accreditation training provided.
- Clear career path with a respected dealer group.
- Supportive team and modern facilities.
At Perfect Placement we are the UK’s leading Automotive Recruitment Consultancy, we offer numerous Motor Trade jobs nationwide. Contact us to elevate your automotive career!