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Service Advisor Job in Wolverhampton

West Midlands
Wolverhampton
Service Department, Car Dealership
£37000 per annum
150232
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Service Advisor - Wolverhampton | OTE up to £37,000
  • Basic Salary: £DOE (Dependent on Experience)
  • OTE: Up to £37,000
  • Hours: 8:00am–6:00pm, Monday to Friday + 1 in 4 Saturday mornings (8:00am–1:00pm)
Perfect Placement are currently recruiting for an experienced Service Advisor to join a prestigious premium franchised dealership in the Wolverhampton area

This is an excellent opportunity for a customer-focused automotive professional to join a busy and well-established dealership, representing a highly respected premium brand.

About this Service Advisor Role:

As a Service Advisor, you will be responsible for delivering an exceptional customer experience throughout the service and repair process.

Your responsibilities will include:
  • Welcoming customers into the dealership and handling service and repair enquiries.
  • Booking vehicles into the workshop and managing customer expectations.
  • Preparing accurate job cards and providing clear explanations of work required.
  • Liaising closely with Technicians and the Workshop Controller to ensure work is completed efficiently.
  • Providing customers with regular updates throughout the repair process.
  • Preparing and presenting accurate invoices.
  • Up-selling additional products and services where appropriate.
  • Handling customer queries and resolving any concerns professionally.
  • Maintaining high levels of customer satisfaction and ensuring manufacturer standards are consistently met.
About You:
We are looking for an experienced Service Advisor with a strong background within the automotive industry.

The Service Advisor will ideally have:
  • Previous experience in a Service Advisor position within a franchised dealership.
  • Excellent customer service and communication skills.
  • Strong organisational and administration abilities.
  • The confidence to discuss vehicle repairs, servicing and additional work with customers.
  • A professional and personable approach.
  • The ability to work effectively in a busy, target-driven environment.
  • A full UK driving licence.
Experience with a premium or prestige automotive brand would be advantageous, although individuals with strong franchised dealership experience will also be considered.

Salary & Benefits
  • Basic Salary: £DOE (Dependent on Experience)
  • OTE: Up to £37,000
  • Opportunity to work within a prestigious franchised dealership environment
  • Structured working hours
  • Ongoing training and development opportunities
  • Excellent long-term career prospects
  • Support from an experienced dealership management team.
Contact Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Wolverhampton and West Midlands, today to discover more about this fantastic opportunity

At Perfect Placement UK Ltd, we are specialists in Automotive Recruitment, dedicated to helping you find your ideal role within the Motor Trade. Get in touch now to discover more opportunities tailored to your skills and ambitions
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